Effective Date: January 1, 2025

At The Polished Pearl (“we,” “us,” or “our”), accessible from https://www.thepolished-pearl.com, your privacy is a top priority. This Privacy Policy outlines the types of information we collect from you, how we use it, and how we protect it.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address (when booking or contacting us)
- Payment Information: Billing details when you make a purchase (processed securely by third-party services like Square, Stripe, or PayPal)
- Appointment Details: Services booked, dates/times, preferences
- Usage Data: IP address, browser type, pages visited, and referral source (collected via cookies and analytics tools)
- Marketing Preferences: Your preferences for receiving promotional communications

2. How We Use Your Information

We use the collected data to:
- Confirm appointments and send reminders
- Respond to customer service inquiries
- Process payments and issue receipts
- Send marketing emails, newsletters, and promotions (with your consent)
- Improve our website, services, and customer experience
- Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted third-party service providers (e.g., booking platforms, payment processors, email marketing services)
- Legal authorities when required to comply with the law or to protect our rights

All third-party partners are contractually required to keep your data secure.

4. Cookies & Tracking Technologies

Our website uses cookies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Deliver relevant advertisements (via services like Google Analytics or Meta Ads)

You can manage cookie preferences in your browser settings or through our cookie consent banner.

5. Your Rights

Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain types of data processing
- Withdraw your consent to marketing at any time
- Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: info@thepolished-pearl.com

6. Data Security

We implement industry-standard measures to protect your personal data, including encryption, secure servers, and access controls. However, no online transmission is 100% secure.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have done so, we will delete the information promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Polished Pearl LLC
Email: contactus@thepolished-pearl.com
Website: https://www.thepolished-pearl.com